Last updated: October 9th, 2026
This policy explains what personal information Upland Sports Cards (“we,” “us”), a Captain Ticket® company, collects through https://uplandsportscards.com and in our store, how we use and share it, and the choices and rights you have. It does not cover other websites we link to, including captainticket.com.
At a glance
- We collect what you give us, such as your name and phone number when you contact us or bring in an item for grading or appraisal, plus basic technical data from your visit.
- We use it to answer you, provide our products and services, and run the website.
- We do not sell your personal information, and we do not use advertising or tracking cookies on this site.
- We honor Global Privacy Control (GPC) browser signals.
- You can ask to see, correct or delete your information at any time.
Information we collect
| Category | Examples | Source |
|---|---|---|
| Contact details | Name, phone number, email address, mailing address | You (phone, email, in store) |
| Your requests and purchases | Items you ask about, buy or sell, grading and appraisal requests, appointment times | You |
| Payment details | Handled by our payment processor when you pay in store; we do not store full card numbers | You and our payment processor |
| Internet activity | Pages viewed, browser and device type, IP address | Your browser and our web host |
We do not knowingly collect sensitive personal information, such as government ID numbers or health data, except where the law requires us to record ID when we buy items such as coins or bullion from you.
How we use your information
- Answer your questions and requests
- Buy, sell, grade and appraise cards, coins, bullion and memorabilia
- Schedule appointments, including after-hours appointments
- Run, secure and improve the website
- Meet legal, tax and accounting obligations and protect our rights
Cookies and browser privacy signals
This website uses only cookies needed for it to work, such as remembering your privacy choices. We do not use analytics, advertising or tracking cookies. Details are in our Cookie Policy.
Upland Sports Cards honors Global Privacy Control (GPC). If your browser sends a GPC signal, we treat it as a request to opt out of the sale or sharing of your personal information and of targeted advertising. Because there is no common standard for “Do Not Track” signals, we rely on GPC and the choices you make in Your Privacy Choices
.
Maps
Our contact page can show a map provided by Google Maps (Google LLC). The map loads only when you choose to load it. When it loads, your browser connects to Google, which receives your IP address and may set cookies, under Google’s privacy policy: https://policies.google.com/privacy.
How we share your information
Upland Sports Cards does not sell your personal information or rent customer lists. We share it only as described below.
| Who | Why |
|---|---|
| Service providers | Website hosting, email delivery, payment processing and IT support. They may use it only to work for us. |
| Grading services | When you ask us to submit an item for professional grading, we share the details the grading company needs |
| Captain Ticket® | Our parent company, which helps run our store and website |
| Legal and safety | When the law requires it, or to protect our rights, customers or the public |
| Business transfers | If we merge with or sell all or part of our business, as part of that transaction |
We do not knowingly sell or share the personal information of anyone under 16.
How long we keep it and how we protect it
- Questions and requests: up to 3 years after our last contact
- Purchase, sale, grading and appraisal records: as long as tax and dealer record-keeping laws require
- Website server logs: up to 12 months
The site uses encryption (HTTPS) for everything sent to and from it, and we limit access to people and providers who need it. No system is perfectly secure, so we cannot guarantee absolute security.
Your privacy rights
Depending on where you live, you have these rights, and we offer them to everyone:
- Right to know and access the personal information we hold about you, and get a copy
- Right to correct information that is wrong
- Right to delete your information, subject to legal exceptions (such as tax or dealer records)
- Right to opt out of the sale or sharing of your information and of targeted advertising (we do neither)
We will not treat you differently for using these rights.
How to make a request
Call us toll-free at 800.422.4002, visit our store, or reach us through our Contact Us page. Tell us it is a privacy request. We will confirm we received it within 10 business days and respond within 45 days. To protect you, we verify your identity by matching details you give us with our records. An authorized agent may make a request for you with your signed permission.
Appeals
If we decline your request, you can appeal by contacting us again with “Appeal” in your message within 45 days. We will answer within 60 days and explain the outcome. If you are not satisfied, you may contact the California Attorney General.
Children
Our website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has given us information, contact us and we will delete it.
Changes to this policy
We review this policy at least once a year. When we change it, we update the date at the top; for significant changes we also post a notice on the site.
Contact us
Upland Sports Cards — a Captain Ticket® company
1623 N Mountain Ave, Upland, CA 91784
Phone: 800.422.4002 · Contact Us
Website: https://uplandsportscards.com